Thank you for shopping at Foodnirr.com! We are committed to delivering your orders quickly and safely. Please find the details of our shipping process below:
1. Delivery Areas
We currently deliver to all major cities and regions across the Kingdom of Saudi Arabia (KSA), including Riyadh, Jeddah, Dammam, Makkah, Madinah, and more.
2. Delivery Timeline
Delivery times may vary based on the type of product and the seller’s location:
- Restaurant Food (Ready Food): Within 30-90 minutes of order confirmation, depending on your location.
- Groceries & Other Products: Delivery processing starts within 24-48 hours of ordering. Typically, products reach your hands within 2-5 working days.
3. Shipping Rates
- Shipping charges are automatically calculated at the checkout page based on the product’s weight, dimensions, and your delivery location.
- Free Delivery may be available for orders above a certain value (e.g., over 200 SAR), depending on the specific seller’s offers.
4. Multi-Vendor Shipping
As Foodnirr is a multi-vendor platform, if you order from different shops, your items may arrive at different times and may incur separate delivery charges.
5. Order Tracking
Once your order is shipped, you will receive a tracking number or link. You can check the current status of your product through the ‘Track Order’ section on our website.
“To track your order, please enter your Order ID in the box below and press the ‘Track’ button. This was given to you on your receipt and in the confirmation email you should have received.”
6. Upon Delivery
Please ensure the package is intact upon receiving it. If you receive food or any other product in a damaged condition, please contact our support team immediately.